Generative AI Agent / Virtual Assistant
From front-line sales and marketing to front-office customer service and reception, aitom AI agents help you engage your customers, visitors and guests in a more responsive way.
Generative AI Capabilities
- Intelligently engage/recommend products to your customer
- New channel to upsell, cross-sell and increase revenue
- Augment your frontline workforce at a very low cost
- Consistent quality and reliability of service, 24/7, no-fatigue
Key Value
- Augment your workforce at a low cost
- AI-driven customer engagement to drive growth and revenue
- Consistent quality and reliability in engaging customers
- Contactless interactions
AI Agent Features
Greets users on first contact
Create a friendly and hospitable experience for your customers, visitors and guests.
Trained in various domain skills
As a virtual product assistant, lobby concierge, receptionist, showroom assistant, virtual ambassador, and more.
Converses in multiple languages
In English, Chinese, Malay and more.
Multi-modal interaction with users
Let your user interact with the AI agent through voice, text and touch user interfaces.
Contextual conversational skills
Answer customer queries on products/pricing/stock availability, make recommendations & comparisons, talk about use cases, capturing leads and escalating to human staff when necessary.
Knowledge training
Trainable on knowledge from user-provided textual inputs, PDFs, websites and enterprise databases. We provide enterprise services to help companies automatically crawl and extract knowledge from product websites and databases.
Key Benefits
Expand workforce at a very low cost
Scale up during peak events to augment small human teams, freeing up existing staff for more dedicated engagements.
AI-driven growth and revenue
As an AI-driven channel to market products and drive revenue growth, engaging with customers and recommending gifts and products that fit their needs and budget.
Consistent quality of service
Enjoy 24/7 “tireless” reliability and consistent quality in serving customers, during peak and off-peak hours.
Know what your customers are asking
Unlock insights on trends, sentiments and improvement areas, through AI analysis on common queries and concerns from anonymized conversations.
Working with global users and visitors
Open up your services to international visitors, as aitom AI agents can converse in multiple languages.
Industry Use Cases
Our AI solutions are purpose-built to unify the power of hardware, software, and services to deliver outstanding, future-ready customer care -- no matter the industry.
Make our AI Agents part of your workforce today.
Ready-to-deploy mult-modal AI agents for your workforce.
Watch our short video to learn more!